Privacy Policy

Effective Date: April 2025

Your privacy is important to me. This Privacy Policy outlines how I collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information I Collect

I may collect the following personal information:

  • Your full name and contact details (email address, phone number)
  • Information shared during intake or counselling sessions
  • Notes taken in the course of sessions (stored securely)
  • Any other information you provide voluntarily via forms, emails, or phone contact

2. How I Collect Information

Information is collected when:

  • You fill out a booking or contact form on my website
  • You book a session via phone, email, or online scheduling
  • You attend a counselling session
  • You engage with me via email, phone, or social media

3. Why I Collect This Information

I collect your information to:

  • Provide counselling services safely and appropriately
  • Respond to your enquiries
  • Maintain records in accordance with professional and legal obligations
  • Improve services and communication

4. How Your Information Is Stored

Your data is stored securely:

  • Session notes are kept on an encrypted device or secure practice management software
  • Emails and contact form submissions are stored using secure systems (e.g. Gmail, Squarespace)
  • Only I (the sole practitioner) have access to this information

5. Confidentiality & Disclosure

All personal and session-related information is kept strictly confidential, with the following exceptions:

  • If required by law (e.g. subpoena or court order)
  • If there is a serious risk of harm to yourself or others
  • If child abuse or neglect is disclosed

6. Your Rights

You may request access to the personal information I hold about you at any time. You also have the right to request correction of any inaccurate information.

To make such a request, please contact me at:
📧 dana@danatopchian.com

7. Third Parties

I do not sell, trade, or rent your personal information. However, I may use third-party tools for booking, email, or payments, which have their own privacy practices (e.g., Calendly, Stripe, Gmail).

8. Updates to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on this page.